If you have any complaints or grievance against IGI Life, broker, agent surveyor or bank representative in respect of your insurance policy, you may file your complaint with the following offices

FEDERAL INSURANCE OMBUDSMAN

2nd Floor, Pakistan Red Crescent Society
Annexe Building, and Plot # 197/5
Dr. DoudPota Road
Karachi.

Phone: 021-99207761-62
Website: www.fio.gov.pk

Official Coordinator, Small Dispute Resolutions Committee(Islamabad)

The Management Executive, Insurance Division, 3rd Floor, NIC Building, 63- Jinnah Avenue,
Blue Area, Islamabad.

Phone: 051-9207091-4 ext 439
Email: complaints@secp.gov.pk

Official Coordinator, Small Dispute Resolutions Committee(Karachi)

The Deputy Director, Specialized Companies Division, 5th Floor, State Life Building No. 2,
Wallace Road, Off. I.I. Chundrigar Road, Karachi.

Phone: 021-32414204
Email: complaints@secp.gov.pk

Official Coordinator, Small Dispute Resolutions Committee(Lahore)

The Deputy Registrar of Companies, Company Registration Office – Lahore,Associate House,
3rd and 4th Floor, 7 – Egerton Road, Lahore.

Phone: 042-99204962-66 ext: 28
Email: complaints@secp.gov.pk